The Council has a duty to assist people who are homeless or threatened with homelessness. Our first priority is to try and prevent people becoming homeless, so it is vital we are contacted as early as possible when a housing problem occurs.
Please see below for more information:
You can contact our Housing Advice Team on 01362 656870 or by email at housing.advice@breckland.gov.u
The Council operates a homelessness prevention service through our Housing Advice team, who will seek to resolve your housing problems before they reach the point where you lose your home. We will give you advice and assistance both before and during any homeless application to carry out this duty. This may include helping you to stay in your home, negotiating with your householder or landlord to allow you to stay (either permanently or so you can plan to move on in an organised way), or help you to find alternative accommodation through other housing options.
When you contact the Council with a housing problem, one of our Housing Advisery Officers will take details of your circumstances and guide you through your options. We may wish to interview you, either at our offices or at your home, and an application as homeless may be taken from you.
See our ‘at risk of losing your home’ section for further details of the help we can offer.
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