Click on the links below for the particular area you are seeking information, advice or support around.
General
Citizens Advice Bureaux
Offer advice on a wide range of subjects, including legal rights and responsibilities, money advice, welfare benefits, family, housing and employment.
Every bureau is open at different times and offers different services. Please contact the individual bureau for details
Attleborough
Town Hall
Queens Square
Attleborough
NR17 2AF
Tel: 01953 456680
Website: www.attleboroughcab.org.uk
Dereham
Assembly Rooms
Ruthen Place
Dereham
Norfolk
Tel: 01362 697776
Fax: 01362 692546
Thetford
15 Earls Street
Thetford
IP24 2AB
Tel: 01842 752777
Fax 01852 750986
Watton
The Cabin
Harvey Street
Watton
IP25 6EB
Tel: 01953 882746
You could also try www.citizensadvice.org.uk - the main website for CABs
Riversdale Centre
Range of advice for those living in the Thetford area
Tanner Street
Thetford
IP24 2BQ
Tel: 01842 764647
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Housing
Shelter
The national charity for homeless and badly housed people. Specialist housing advice.
Norfolk Housing Aid Centre
Whitefriars House
50 Fishergate
Norwich
NR3 1SE
Tel: 01603 667740
Fax: 01603 629670
Email: norfolk@shelter.org.uk
Website: www.shelter.org.uk
Also see our sections on ‘Housing Advice’ and ‘Homelessness’ or contact a Housing Advisory Officer on 01362 656870
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Welfare Benefits
See also Citizens Advice Bureau under our ‘General’ advice agencies section
Dereham Jobcentre
comprehensive benefits advice
16-18 High Street
Dereham
United Kingdom
NR19 1DX
Tel: 01362 773800
Website: www.jobcentreplus.gov.uk
Swaffham Jobcentre
The Corn Hall
7 Market Place
Swaffham
United Kingdom
PE37 7AG
Tel: 01760 774800
Website: www.jobcentreplus.gov.uk
Thetford Jobcentre
Townsend House
Guildhall
Thetford
United Kingdom
IP24 2DT
Tel: 01842 723000
Website: www.jobcentreplus.gov.uk
Wymondham Jobcentre (not in Breckland district)
27 Fairland Street
Wymondham
United Kingdom
NR18 0AW
Telephone: 01953 614400
Website: www.jobcentreplus.gov.uk
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Money
See also Citizens Advice Bureau under our ‘General’ advice agencies section
Norfolk Money Advice
Tel: 01603 763980
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Young People
Connexions
Dereham Connexions Access Point
Comprehensive advice for 13 – 19 yr olds
Breckland Business Centre
The Guildhall
St. Withburga Lane
Dereham
NR19 1ED
Tel: 01362 694939
Fax:01362 696264
Website: www.talkaboutyou.org
Thetford Connexions Youth Venue
Raymond Street
Thetford
Norfolk
IP24 2EA
Tel: 01842 855800
Fax: 01842 855801
Website: www.cnxsnfk.co.uk
Mancroft Advice Project
Independent information, advice & counselling for 11 -25yr olds
MAP (Mancroft Advice Project)
The Risebrow Centre
Chantry Road
Norwich
NR2 1RF
Tel: 01603 766994
Fax: 01603 763005
Website: www.map11-25.org
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Older People
Age Concern
Norfolk County Office
300 St Faiths Road
Old Catton
Norwich
NR6 7BJ
Tel: 01603 787111
Fax: 01603 301371
Email: acn@acnorfolk.org.uk.
Website: www.acnorfolk.org.uk
Older Persons' Advocacy Service (formerly Norfolk Elders Advocacy Alliance)
Norfolk County Office
300 St Faiths Road
Old Catton
Norwich
NR6 7BJ
Tel: 01603 787111
Fax: 01603 301371
Email: acn@acnorfolk.org.uk.
Website: www.acnorfolk.org.uk
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People with disabilities
Information about grants. Loans and discounts to help disabled people remain in their home can also be found in our ‘Housing improvements & repairs’ section.
Norfolk Learning Difficulties Service
Website: www.norfolk.gov.uk
ASK
Information on Special Needs and education for parents of children and young people with special needs.
Tel: 01603 761333
Disability Services Team
Employment advice
5th Floor
Kiln House
Pottergate
Norwich.
Tel: 01603 248840
Norwich and Norfolk Association for the Blind
Tel: 01603 629558.
Website: www.nnab.org.uk
Norfolk Deaf Association
TEL: 01603 404440.
WEB: www.norfolkdeaf.org.uk
Norfolk Disability Information Service (NDIS)
The Vauxhall Centre
Norwich.
Tel: 01603 729802
Norfolk and Norwich Scope
Information & support for people with cerebral palsy & their families
TEL: 01603 414109
WEB: www.nansa.org.uk .
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Drugs & Alcohol
NORCAS
Confidential services for drug users and their families
11 Parsonage Square
Norwich
NR2 1AS
Tel: 01603 660070
Email: p.square@norcas.org.uk
Community Alcohol and Drug Service (CADS)
Gt Yarmouth:
Tel: 01493 857249
Fax: 01493 859181
Kings Lynn:
Tel: 01553 761623
Fax: 01553 777123
Swaffham:
Tel: 01760 733554
Downham Market:
Tel: 01366 386930
The Matthew Project
24 Pottergate
Norwich
NR2 1DX
The Matthew Project also offers a service in the Thetford area
Tel: 01603 626123
Fax: 01603 630411
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Service Personnel
SSAFA Forces Help Office
Britannia House
TA Centre
325 Aylsham Road
Norwich
NR3 2AB
Tel: 01603 403322
Website: www.ssafa.org.uk
For links to other organisations who provide help and advice to serving and ex-service personnel, visit SSAFA’s website and go to ‘links’
For further links to a wide range of advice and support agencies in Norfolk, the following websites may be useful:
www.kict.norfolk.gov.uk
www.nextstepnorfolk.org.uk
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