Contact Us

Contact Us

Contact UsWe would love to talk to you...

Before you pick up the phone have you considered:
Applying, Reporting or Paying for it on-line?
or visiting our Frequently Asked Questions page

Contact us:  Please select your preferred method for more details

Our Customer Charter explains our contact standards. Wait times can vary depending on the day and time of day and can increase dramatically following the issue of Council Tax bills.

Council Tax bills for 2014-2015 have been issued. If you need further information about your bill visit our Your New Council Tax Bill page.

Electronically – we’re contactable 24/7 via the web or by e-mail
Call us – talk to our specialist contact centre
In person – visit us in the market towns
By Post - write to us

Do you have an emergency when the office is closed?

For an out of hours Environmental Health, Housing, Homeless or Public Services emergency please call 01522 782246 for assistance.
If your enquiry relates to an issue with your Flagship Housing Association property please contact Flagship Response


Would you like to leave a comment, give a compliment or make a complaint?
For information and methods of contact visit the Council and Democracy section on our website.