The Disability Discrimination Act
The Disability Discrimination Act (DDA) says that it is unlawful for a service provider to discriminate against a disabled person by:
- Refusing to provide (or deliberately not providing) any service which it offers or provides to members of the public.
- Providing service of a lower standard or in a worse manner; or providing service on worse terms.
- Failing to comply with a duty to make reasonable adjustments (under section 21 of the Act) if that failure has the effect of making it impossible or unreasonably difficult for the disabled person to make use of any such service.
For more information on rights for people with disabilities visit the Disability Rights Commission's website:
www.disability.gov.uk
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