This months most frequently asked questions are:
- How can I make a payment?
- I have a query with my Council Tax account
- I would like to apply for Council Tax and/or Housing Benefit
- Has the bin collection dates over the Christmas period changed and what can I do with all my festive waste?
- I would like to register a change of address
- How can I dispose of my bulky goods?
- Where is my nearest recycling centre?
- I have a pest I need to get rid of, can you help?
- How much does a garden waste bin cost?
- Can I rent an allotment from you?
- How do I get onto the housing waiting list?
- Who do I speak to about the roads?
- What do I need to do to find out if I need planning permission?
- Who is the Chief Executive?
- What is the telephone number for Peddars Way Housing Association?
How can I make a payment?
If you are paying your Council Tax, the easiest method is Direct Debit. You can set up a direct debit online or over the telephone.
You can pay one off Council Tax, Benefit Overpayments, Business Rates and other invoices on-line using your debit card, or you can pay for Council Tax by cash or cheque at Post Offices and Paypoints using a personal barcode.
Debit card payments can also be made on our automated line 0845 600 1936 or visit one of our customer service centres.
back to top
I have a query with my Council Tax account
Register to view your account online 24/7 and receive your Council Tax bills electronically saving paper.
back to top
I would like a Benefits application form
Request a form online, we can even arrange a visit from our specialist staff to help you complete it
Applications are also available at our customer service centres
back to top
Has the bin collection dates for the Christmas period changed and what can I do with my festive waste and packaging?
View the revised waste collection calendar, garden collection calendar and learn more about recycling
back to top
I would like to register a change of address
Update your details online, call into a customer service centre or call us on 01362 656 871.
back to top
How can I dispose of my bulky goods?
A bulky collection service is available through our contact centre, 01362 656 870.
The cost is as follows; £20 for 1-3 items, £40 for 4-6 items. Alternatively items can be taken to any of the recycling centres throughout the County.
back to top
Where is my nearest recycling centre?
Norfolk County Council provides 19 recycling centres across the county where residents can recycle and dispose of their household rubbish free of charge.
back to top
I have a pest I need to get rid of, can you help?
This is handled by SM Pest, our contractor. They can be contacted on 01362 794 419.
Bats are protected and legally you are not allowed to disturb them. For further information call Norwich Castle Musuem 01603 223 643 or the Bat Trust Helpline 0207 627 88 22.
back to top
How much does a garden waste bin cost?
The brown garden waste bin will cost you £36 this collection is an annual subscription and receive 26 collections.
back to top
Can I rent an allotment from you?
Allotments are dealt with by your Parish Council, please contact us and we will put you in
touch with your parish clerk.
back to top
How do I get onto the housing waiting list?
Please contact ARP Trading on 01842 756 416.
back to top
Who do I speak to about the roads?
Please contact Norfolk County Council Highways Department on 0344 800 8009.
back to top
What do I need to do to find out if I need planning permission?
Please complete our Permitted Development Form we will then advise whether planning
permission is required or not.
back to top
Who is the Chief Executive?
Trevor Holden is our Chief Executive Officer.
back to top
What is the telephone number for Peddars Way Housing Association?
The telephone number is 01362 694858
back to top
| 
