If you want to try to resolve a problem you are
having by yourself you may find the help you need here; if you need any additional help please call
01362 656870:
- how to find your way around the website
- how to contact us
- accessibility options available to you
- how to add this web site to your bookmarks / favourites
- how to make this website your home page
How
to find your way around the website
There are a number of ways to find the information
you are looking for on this website:
- Keyword (simple) Search
Underneath
our logo on every page is a keyword search box, type in word(s) related to the information you are looking
for into this box and click on the 'Search' button, you will be shown a list of links to relevant pages
on this website.
- Advanced Search
The
advanced search page offers a selection of specific keyword search boxes which will search a specific
area of our website or related websites. For example, to search for business advice you should type
those words into the second search box to find that exact phrase. If you don't alter any of the other
options a search will be performed on our website only.
- A-Z Search
Please
click on the appropriate letter in the list of letters and a list of all services beginning with that
letter will appear. Please note - where a letter is not a link this indicates that no services are listed
for that letter at present
- Tree Navigation
The tree navigation
system can be found in the left column of every web page. This is also the top level of main site navigation.
When a global navigation item is selected all related sub-links should appear in the middle column (level
two navigation) and when a selection is made from the middle column, you will either be taken straight
to the relevant information or you will be taken to a third level of related sub-links.
Once
you arrive at the information page, all the information you need will either be presented on a single
page.
- Breadcrumb Trail
The middle column
displays the breadcrumb trail. The breadcrumb trail is a navigation aid that shows you where you are
on the website and allows you to quickly access upper levels of the site.
- Sitemap
The
sitemap is a list all links within the website, set out in a logical order.
How
to contact us
You can contact us with general or specific enquiries. Use the
contact us link found in the header of all pages.
You can contact a specific council department / service provider
by telephone, postal address, website or email; all the relevant details are on the Contact
us web page and are also displayed throughout the site.
Website feedback can also be given using the Contact
us form.
Accessibility options available to you
Full details of website accessibility are provided on the specific
web accessibility help page
How to add this web site to your bookmarks / favourites
All pages from this website may be accessed directly by bookmarking
them or adding them to your favourites.
To create bookmarks with Netscape Navigator
Open the page you want to remember and use the keyboard shortcut
- hold down the Ctrl ('Control' key on your keyboard) and press the D key.
You can also right click with your mouse and select add a bookmark
for this page’
Or you can go into the Bookmarks menu and select 'add a bookmark
for this page'.
To create favourites with Internet Explorer:
Open the page you want to remember and use the keyboard shortcut
- hold down the Ctrl ('Control' key on your keyboard) and press the D key.
Or right click then select 'Add to favourites'
Or go to the 'favourites' menu and select 'add to favourites'
How to make this website your home page
With Netscape Navigator, go to the 'Edit' menu and select 'Preferences'.
In the dialogue box type: http://www.breckland.gov.uk in the 'address' field of the home page zone.
Check that the 'Navigator starts with home page' option has been enabled. After that simply click on
OK and when you launch your browser, it will open on the Breckland Council web site.
With Internet Explorer, go to the 'Tools' menu and select 'Internet
Options'. In the dialogue box type: http://www.breckland.gov.uk in the 'address' field of the home page
zone. Then simply click on OK and when you launch your browser it will open on the Breckland Council
web site.
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