Environmental Services Privacy Notice

What this Privacy Notice covers

Your privacy is very important to Breckland District Council.

Breckland District Council is the Data Controller responsible for the personal information you may provide in relation to Environmental Services Our Data Protection Officer can be contacted by phone on 01362 656870, via email: legal.team@breckland-sholland.gov.uk or by writing to us at Legal Services, Breckland District Council, Elizabeth House, Walpole Loke, Dereham, Norfolk, NR19 1EE.

Your data will be processed by Public Sector Partnership Services Ltd (PSPS), formerly known as Compass Point Business Services, a company owned by East Lindsey and South Holland District Councils. 

PSPS's Data Protection Officer can be contacted via email: Data.Protection@pspsl.co.uk, by phone on 01507 613303, or in writing to Data Protection Officer, Public Sector Partnership Services Ltd, Tedder Hall, Manby Park, Louth, Lincolnshire LN11 8UP.

Why we need your personal data

We will use your personal information for the purposes of the provision for environmental services when required and as necessary. This includes; garden waste annual renewals and new subscriptions, recycling and household waste queries and orders, as well as fly tipping, abandoned vehicles, and enforcement issues.

The processing of this information is necessary:

  • Under Article 6.1(c) of the General Data Protection Regulations, for compliance with a legal obligation to which the controller is subject
  • Under Article 6.1(e) of the General Data Protection Regulations, for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller

How your data is used

We will only use your data for the specific purpose of ensuring environmental services are correctly undertaken and to ensure we can contact you, as necessary, in regard to Environmental Services such as; bin collections, garden waste services, street cleansing, grounds maintenance, abandoned vehicles, and fly-tipping.

Images may be captured using in-cab technology by waste contractor crews to provide evidence of contamination and failure to present bins for collection. These images will be held, stored, and erased in accordance with the in-cab DPIA.

Your data will be held under both statutory power and statutory duty (relevant statue listed below under primary legislation's and regulations thereunder).

In order to ensure that we provide the best possible service and work efficiently to respond to queries we may share data internally with other departments of the council and with Serco our service provider.

We may share information with other organisations such as Capita when processing payments relating to Environmental Services, where we have your consent and it is in your interest.

We will not disclose your personal information to third parties for marketing or sales purposes or for any commercial use, and we will not use your personal data in a way which may cause you harm.

How long the information is kept for

Your data is kept for a maximum of 6 years and will then be securely archived or destroyed if no longer required.

Your rights

You have the right to access your data and correct any inaccuracies.  For further details of your rights please contact the Data Protection Officer or go to ourwebsite for a more detailed explanation.

Please see our website for our fullPrivacy Policy.

Primary Legislation's and Regulations thereunder

  • Clean Neighbourhoods and Environment Act 2005
  • Controlled Waste Regulations 2012
  • Environmental Protection Act 1990
  • Refuse Disposal (Amenity) Act 1978

Last updated: 25/03/2021 11:10:10