01/07/20: Serving customers with Confidence

From a pint in the pub to a short back and sides, a whole range of support is on offer to ensure the hospitality sector can start serving customer with confidence again from July 4 (this Saturday).

Following on from the opening up of non-essential retail earlier this month, Breckland Council, Broadland District Council and South Norfolk Council have extended their Shop with Confidence campaign to support restaurants, pubs, cafes, hairdressers and other businesses which will be able to open up from this weekend.

Businesses have already been written to outlining the support on offer and reminding them of the business grants which have been made available. The councils are also working directly with businesses who may need extra help with licensing applications to ensure the process is speedy and simple.

Support includes a range of online training, advice and telephone consultations with experts, and all the documents and checklists businesses need to open up safely. Provision for extra outside seating is also being made available with traders able to borrow seating directly from councils in some instances.

With more people out and about, street cleaning schedules are also being enhanced where needed to ensure towns remain clean and vibrant.

John Fuller, Leader of South Norfolk District Council, said: "The hospitality sector has been closed for business since mid-March. It is a vital part of our economy and supports a significant number of jobs. As part of our drive to support every business and every job possible we are doing everything we can to support it."

Shaun Vincent, Leader of Broadland District Council, said: "The aim is twofold. On the one hand, we want to ensure shops and the hospitality sector re-open in a clean, safe and vibrant environment, feeling confident they have done everything possible to follow the government guidelines and keep their customers safe. On the other, we are keen to demonstrate to our communities that they can have the confidence to shop and eat out once again whilst social distancing."

Sam Chapman-Allen, Leader of Breckland Council, said: "Since we began this initiative the aim has been to see footfall return to pre-Covid levels as quickly as possible and get cash in back into the local economy. Over the past weeks it has been good to see our market towns starting to come to life again and helping our hairdressers, bars, cafes and restaurants to open up in a safe manner as quickly as possible will encourage more people in."

The Shop With Confidence campaign has already seen a great deal of work undertaken to ensure market towns and other shopping areas are safe and vibrant places to shop.

Working closely with town councils, traders and business groups, a range of measures have been put in place across a number of towns. These include:

  •          The installation of hand sanitising stations and social distancing signage.
  •          The installation of extra seating and planters.
  •          Extra bike racks to encourage more people to cycle.
  •          Temporary changes to parking and, in some instances, temporary traffic restrictions.

The initiative is part of a much wider 'Do Business with Confidence' campaign to support every business and every job possible within the districts during the Covid recovery phase.

Support includes:

  •          Advice and guidance for every business that wants it.
  •          Regulatory advice regarding social distancing and other Covid19 related issues.
  •          Financial support including the discretionary business support grant.
  •          Helping shops and the hospitality sector re-open in a clean, safe and vibrant environment.

Last updated: 01/07/2020 15:28:02