How will we use the information about you?

We need to process personal information about our customers, service users and local residents so that we can:

  • provide you with council services
  • review and improve the services we provide
  • keep track of our spending across services
  • train and manage our employees who deliver those services
  • process payments to and from us
  • meet our statutory obligations
  • investigate and respond to complaints and reports.

To protect your privacy, we put safeguards in place in order to ensure that:

  • we only collect what we need
  • the information we hold about you is accurate
  • your information is only used for the stated purpose
  • your information is only kept for as long as we need it