Information Requests

What this Privacy Notice covers

Your privacy is very important to Breckland District Council.

Breckland District Council is the Data Controller responsible for the personal information you may provide in relation to information requests such as Freedom of Information, Subject Access requests and Environmental Information Regulations made to Breckland District Council.  Our Data Protection Officer, Mark Stinson, can be contacted by phone on 01362 656870, via email: or by writing to us at Legal Services, Breckland District Council, Elizabeth House, Walpole Loke, Dereham, Norfolk, NR19 1EE.

Why we need your personal data

Your information will be used to assist during any investigation of your information request in order to enable the Councils investigating officer to gather the required information and provide it to you. The legal basis for processing your data is Article 6.1(c) of the General Data Protection Regulations - in that the Council has a legal duty to respond to these types of requests as set out in

  • Freedom of Information Act 2000
  • General Data Protection Regulations 2018
  • Environmental Information Regulations 2004

How your data is used

We will only use your data for the specific purpose of investigating your information request and supplying you with requested information.

In order to investigate your request, we will usually share your data with the relevant investigating officers in the Council.

For requests made online - When you complete an online form your data is held on our website platform called GOSS. Your data is transferred to a system called Pentana where the data can be accessed by relevant officers in the Council.

How long the information is kept for

We will keep your request and all associated details for six years, unless your request is passed to the Information Commissions Officer for further investigation, in which case it will be kept for 10 years. After which point the information will be securely destroyed.

Your rights

You have the right to access your data and to correct any inaccuracies.  For further details of your rights please contact the Data Protection Officer or go to ourwebsite for a more detailed explanation.

Please see our website for our fullPrivacy Policy

Last updated: 09/04/2020 14:56:42