Community Support Hub

Are you or someone you know vulnerable?
If you are vulnerable or know of somebody who is vulnerable please contact the Norfolk County Council Support Helpline on 0344 800 8020

We are very aware of the increased need to support vulnerable people across our communities, and the enormous response from people wanting to help in any way they can.

Household Support Fund

The Household Support Fund grant has been given to various Norfolk organisations working together to make sure the funding goes to those most in need.

Find out who can apply and how to make an application.

What else are we doing to help? How can you get involved locally?

Breckland Council are putting in place ways in which we can best support communities and our most vulnerable residents, helping them keep safe and well during the coronavirus (COVID-19) situation. The best way to do this will be at the local level.

Breckland Council has created a new Community Support Hub Network, which will seek to assist the voluntary support groups emerging at a local level, from which our most vulnerable residents, who are not in receipt of support from adult or children's social services, can be signposted towards.

This includes those who have been isolated but need deliveries of medicines and food, people who would benefit from welfare phone calls, or simply to cascade updates on latest guidance within communities.

Breckland Council staff will be there to offer support where possible and necessary across the District in partnership with these volunteer groups. The hub will also draw on the invaluable expertise of Voluntary Norfolk staff and other voluntary and community sector partners.

The Community Support Hub Network will form part of a wider Norfolk-wide network and link in with the national volunteer line which was recently announced by Central Government.

In the first instance, the volunteers will be directed to support nearby 'vulnerable people', with a comprehensive list being drawn up using data held by local councils, the NHS, Adult Social Care, Children's Services and Public Health.

This is a rapidly changing situation, and we are currently gathering information to help us organise and offer support.

Here's how you can get involved or receive support...

Can you volunteer? Get in touch

• People who would like to volunteer - or who are volunteering already - can register online at Voluntary Norfolk (opens new window)

Are you part of a group offering local support?

• If you have organised or are currently running a new informal local coronavirus (COVID-19) volunteer group, please get in touch with Voluntary Norfolk (opens new window) so we have the group's details for local residents
• If you are part of a group and not sure if they should register on the portal, they can contact the Volunteering Team at volunteercentre@voluntarynorfolk.org.uk and you will be talked through the process

Are you a group looking for advice and guidance?

• If your group requires need information and advice about setting up a new group or working with volunteers, staff at Voluntary Norfolk and Community Action Norfolk are able to provide some support.  Please contact amelia.worley@voluntarynorfolk.org.uk, who will help provide you the information you need or signpost you to other experts in this field

Are you or someone you know vulnerable?

• If you are vulnerable or know of somebody who is vulnerable please contact the Norfolk County Council Support Helpline on 0344 800 8020. The Norfolk Assistance Scheme (opens new window) can also help you get the ongoing support you need.

Need further information or support?

Useful advice and support links.

• Supporting your community (opens new window)
• Community Action Norfolk (opens new window)
• Norfolk Community Foundation (opens new window)
• Mid-Norfolk Food Banks (opens new window)
• Thetford Foodbank (opens new window)
• Citizens Advice (opens new window)
• Public Health England (opens new window)
• Council Tax - COVID-19 information (opens new window)
• Breckland Council Facebook (opens new window)
• Breckland Council Twitter (opens new window)