Guidance for individuals and families

Health guidance

Help stop the spread of the virus and stay up to date with the latest official advice.

Breckland Council will continue to review the situation and are following alladvice from Public Health England.

If you have any health concerns,check the NHS website for up-to-date advice and guidance, and for regular updates on travel information, symptoms and precautionary measures. If you are concerned that you are unwell, the NHS advice line is 111.

Public Health England recommends that everyone should maintain good hand, respiratory and personal hygiene - there areNHS guidelines on good hand hygiene.

Whether you are self-isolating for medical needs or socially distancing, being at home all day can be stressful. It is important that we stay physically and emotionally well during this time.View our guide of ten things you can do to promote your overall wellbeing.


Community Support Hub

If you or someone you know is a Breckland resident who needs help accessing essential items, are in financial difficulty or need support with your health and wellbeing, get in touch.

Email us on or call 01362 656870

Or call Norfolk County Council on 0344 800 8020.


Household Support Fund

The Household Support Fund grant has been given to various Norfolk organisations working together to make sure the funding goes to those most in need.

Find out who can apply and how to make an application.


Supporting the community

Breckland Council are working in partnership with Norfolk County Council and the voluntary sector to support communities and our most vulnerable residents, to keep safe and well during the coronavirus (COVID-19) situation.

Want to volunteer?

Register online at Voluntary Norfolk

Are you part of a group offering local support?

If you are running an informal local coronavirus (COVID-19) volunteer group, pleaseget in touch with Voluntary Norfolk so we have the group's details for local residents.


Self Isolation Payments

In line with updated government guidance and the legal requirement to self-isolate after testing positive for coronavirus (COVID-19) being removed, the Test and Trace Support Payment Scheme ended on 24 February 2022.


Norfolk Assistance Scheme

NAS helps people in financial hardship who cannot pay their living costs. If you are eligible, they can provide emergency financial help, supply essential household goods and furniture, give support, guidance and advice.

The Norfolk Assistance Scheme can help you get the ongoing support you need. 



Foodbanks are grassroots, community organisations supporting people who cannot afford life's essentials.

If you need a foodbank voucher, call us on 01362 656870 or email

Find your local foodbank.


Advice for parents - when to keep your child off school

If your child is showing even one of the main symptoms of coronavirus you should keep them at home. The main symptoms are:

  • A high temperature.
  • A new, continuous cough - this means coughing a lot, for more than an hour, or three or more coughing episodes in 24 hours.
  • A loss or change to sense of smell or taste - this means they cannot smell or taste anything, or things smell or taste different to normal.

The NHS have provided a  symptom checker guide (PDF) [185KB] (opens new window)  and a  COVID-19 schools guide (PDF) [255KB] (opens new window)  for parents, explaining what you should do in certain circumstances if a child is unwell, which may be COVID-19 connected.


Useful links

Last updated: 03/05/2022 13:37:10