Facilities & Compliance Officer Ref: 38-25

Job Advert

Salary: £25,539 to £31,645 per annum (Grade 9)
Hours: Full time 37 hours per week (flexible working hours may be considered for the right candidate)
Place of Work: Dereham / across Breckland
Basis: up to 12 month fixed term contract

Would you like a job where what you do:

Makes a difference to customers and businesses across the Breckland district
Allows you to play a key role in helping us maintain the Council's assets

The Facilities and Compliance Officer plays a key role in maintaining safe, efficient, and compliant council premises. Working across multiple sites, the postholder will complete statutory testing, maintenance, and safety procedures in accordance with legislation and internal policies. The role combines hands-on maintenance with administrative compliance monitoring.

The Property Team manage the Council's assets which includes our Headquarters and Commercial Properties along with serviced office accommodation across the District. We ensure these operational and commercial assets are fit for purpose and serving our customers and businesses in the most effective way. This is an exciting opportunity to work in a delivery-focused place and with a high performing team.

About you:

We are seeking a dedicated and experienced Facilities and Compliance Officer who is as passionate about our property as we are and keen to ensure the Council's Headquarters, Conference Centre and Serviced Offices are compliant and maintained to a high standard for all users.

You will be keen to use your practical skills to sustain a high performing service whilst working collaboratively with immediate colleagues and the wider Property Team.

You will be a good communicator and have excellent organisational skills, with proven experience in completing Facilities and Compliance tasks within a property environment.

Committed to 'getting things done', you will be self-motivated, a problem solver and able to work creatively and collaboratively to deliver results and constantly prioritise workstreams.

As a confident Facilities and Compliance Officer, you will be comfortable completing manual tasks alongside undertaking compliance testing and working within a team, alongside contractors, and a diverse range of stakeholders, to achieve the best outcomes.

Collaborative

I look for ways to work in partnership and listen supportively to the ideas of others, building on their ideas, while sharing my views and knowledge.
I recognise the skills, talent and experience of others and reach out to them for their contribution and input.
I recognise, appreciate and praise others for their contribution.

Ambitious

I always ask myself 'How could we do this better?', taking ownership of change and helping others to understand, adapt, implement, and embed it.
I have an open mindset, take risks and explore new ways of doing things.
My approach to work is filled with positivity and optimism.
I am a proud ambassador, taking pride and responsibility for the work we do and encouraging others to do the same.

Results-driven

I review my own performance and ask for feedback to learn and improve.
I make sure I am clear on what I need to achieve, keeping a focus on results and solutions.
I am driven, showing courage and resilience even when things don't go to plan.
I keep to my promises and challenge myself and others to deliver high-quality services.

Empowering

I show energy and drive to explore new opportunities and challenge the status quo - acting on opportunities to generate income or reduce costs, embracing new technology and promoting digitalisation.
I ask for help and support when needed, and take responsibility if things don't go well, learning from it for my own and for the organisation's development.
I appropriately challenge unacceptable behaviour.

Supportive

I treat others as I would want to be treated myself, ensuring that I am welcoming, friendly and approachable.
I care for my colleagues, take an interest in them, and show support for their personal identities and what's important to them.
I understand and take care of my own wellbeing, as well as the wellbeing of those around me.
I give time to colleagues who need help or support.

OK, I'm interested...but is it really the job for me?

As our Facilities and Compliance Officer, you will:

Undertake maintenance, minor repairs and general upkeep of the Council's assets.
Be competent in conducting regular compliance testing across the estate as per legislation including legionella testing, fire alarms, emergency light testing and fire safety inspections
Support staff with facilities-related requests, including office and meeting room setups, furniture moves, and minor repairs.
Keep accurate compliance records
Ensure all documentation and maintenance schedules are up to date
Ensure that the property portfolio is compliant at all times.
Handle customer / tenant complaints and queries in a professional and timely manner.
Be responsible for safe working with good health and safety awareness
Be organised, a good communicator and customer focused.
Monitor and replenish kitchen supplies (e.g. tea, coffee, milk, and sundries) to ensure staff areas remain well stocked across the premises
Escalate any issues or problems to the Maintenance and Projects Surveyor.

If you would like an informal chat regarding this role please contact Charlotte Read, Property Operations Supervisor, by emailing charlotte.read@breckland.gov.uk

Closing Date: 09:00 Monday 10 November 2025
Interview Date: 17 November 2025