Accommodation Team Leader Ref: 49-25

Salary: Grade 7, starting at £37,763 per annum
Hours: Full time, 37 per week
Basis: Permanent contract
Place of Work: Dereham and Thetford, with regular travel within Breckland and across Norfolk and occasional home working

Would you like a job where what you do:

• makes a difference to some of the most vulnerable people in your community?
• ensures excellent quality of service given to people in temporary accommodation?
• builds on and improves partnerships and relationships with Registered Housing Providers?

In order to provide the best quality and choice possible for our customers who need emergency help, Breckland Council has invested in new temporary accommodation in the Breckland district.    We are seeking someone to oversee the management of the temporary accommodation service, provide housing management services to those residing in our small housing stock and line manage a small team.

A bit about us:

At Breckland Council we are modernising local government. We lead change rather than follow it and add the best value we can to our communities. We achieve this by developing our employees to their full potential, providing them with the relevant knowledge, equipment and authority to carry out their duties.  

About you:

The type of person that you are and your attitude is just as important to us as your working experience.  Is this you?

• I recognise the skills, talent and experience of others and reach out to them for their contribution and input
• I listen supportively to the ideas of others, building on their ideas, while sharing my views and knowledge
• I have an open mindset, take risks and explore new ways of doing things
• My approach to work is filled with positivity and optimism
• I am flexible ensuring I provide the best possible service, wherever and whenever is best for the customer
• I am driven to achieve results and show courage and resilience even when things don't go to plan
• I take responsibility if things don't go well and learn from it for my own and for the organisation's development
• I treat everyone with kindness, dignity and respect, valuing their thoughts, background and experience
• I understand and take care of my own well-being and of that of those around me.

OK, I'm interested... But is it really the job for me?

As the Accommodation Team Leader you will:

• Directly line manage the Accommodation Officers, carrying out 1:1 supervision etc.
• Be responsible for developing and managing the use of temporary accommodation, with the aim of keeping occupation and expenditure to a minimum.
• Be responsible for the overall day to day management of council owned or leased properties used as temporary accommodation. 
• Work closely with our Property Team to ensure the relevant health and safety and compliance checks in the council's owned or leased temporary accommodation are completed
• Be responsible for the monitoring and spending of the temporary accommodation budgets, including the associated rent accounts.
• Be responsible for the overall day-to-day management of the small number of council owned properties that are let to tenants, ensuring compliance within the requirements of being a Registered Provider.
• Be responsible for the overall day-to-day management of the income recovery process (from all temporary accommodation and tenanted properties) to ensure income is maximised.  This will include being responsible for officers following legal processes for recovery of income not received.

Please see the job description and person specification for more a comprehensive list of duties and for the qualities needed.

Please note that applicants who do not complete a supporting statement setting out how you meet the person specification criteria detailed in the job description, will not be considered for interview.

If you would like an informal chat regarding this role please contact jane.booth@breckland.gov.uk

Closing date - 9am, Monday, 8^th December 2025
Interviews - Wednesday, 17^th December 2025

Please be aware that if you are selected for this role there will be a requirement to undertake a DBS check as part of pre-employment checks.

Equal Opportunities

We are committed to being an Equal Opportunities employer, recognising the benefits of sustaining a workforce which reflects the diversity of the community we serve. We welcome applications from anyone who feels they meet the requirements of our vacancies - these are listed as essential requirements on the person specification.