Use of cookies

To make this site simpler, we sometimes place small data files on your computer. These are known as cookies. Most big websites do this too.

They improve things by:

  • remembering settings, so you don't have to keep re-entering them whenever you visit a new page
  • remembering information you've given so you don't need to keep entering it
  • measuring how you use the website so we can make sure it meets your needs

These cookies aren't used to identify you personally. They're just here to make the site work better for you. Indeed, you can manage and/or delete these small files as you wish.

Third-Party Cookies

Because Breckland District Council works with various external suppliers to provide services such as payment facilities, third-party cookies include those set on external domains (i.e. other than, including:

  • (Online Payments)
  • Tax, Business Rates and Benefits)
  • (Refuse and Recycling)

These are cookies set by other websites whose services we use on They include functionality such as Google Maps embedded on some pages to show the location of various facilities and Google Translate, used to provide translation services for web pages.

In addition to our own cookie policy, these individual service providers may operate their own cookie policy and you are advised to refer to the individual service provider's websites for details of their respective cookie policies.

Cookies that measure website usage

We use Google Analytics software (Universal Analytics) to collect anonymised information about how you use We do this to help make sure the site is meeting the needs of its users and to help us make improvements to the site and to our digital services.

Google Analytics stores information about:

  • how you got to the site
  • the pages you visit on and how long you spend on them
  • what you click on while you're visiting the site

Restricting Use of Cookies

It is possible to block either all cookies, or just third-party cookies, but you need to be aware that you may lose certain functionality, particularly if you block essential first-party cookies.

To find out how to remove cookies please follow the relevant link to the web browser of your choice: 

To delete cookies stored on your mobile device or tablet, please refer to your individual device's instructions or search online.

To opt out of being tracked by Google Analytics you can download and install Google Analytics Opt-out Browser Add-on tool.

Further information about managing Cookies can be found at All About Cookies and About Cookies

Comments or Concerns

We take our customers' privacy very seriously. If you have any comments or concerns around the use of cookies on this website, or those of our service providers, please contact with details of your concern.


Last updated: 03/09/2020 07:04:12