BFOI-016207-Software (Computer-Aided Facilities Management)

Request

Reference: BFOI-016207

I am currently conducting university research into the use of technology within public sector organisations, with a particular focus on Computer-Aided Facilities Management (CAFM) and Integrated Workplace Management Systems (IWMS).

Please could you provide the following information:

1. What software solutions does the Council currently use for CAFM (Computer-Aided Facilities Management) or IWMS (Integrated Workplace Management Systems)? If multiple solutions are in use, please list all systems, including any niche, specialist, or secondary solutions.
2. What are the contractual terms for each solution? Please provide the contract start and end dates. If the contract is annual or rolling, please indicate this and include any renewal terms.
3. What are the Council's current plans at the end of each contract? For example, does the Council intend to renew, extend, replace, or re-evaluate the software solution?
4. What are the total contract values for each solution? Please provide annual, monthly, or total lifetime costs, as applicable.
5. Who is responsible for managing the CAFM/IWMS system(s)? Please provide their name, job title, and department.

Response

1. Following enquiries with our IT Team, the Council is not aware of any Computer-Aided Facilities Management (CAFM) or Integrated Workplace Management System (IWMS) solutions currently in use.
2. As the Council does not operate any CAFM or IWMS systems, we do not hold the information requested in Questions 2 to 5.