Housing Service Support Request

Fields marked with * are required

Request details

Type of request*
1. Request documents
2. Appointment scheduling
3. Book accommodation inspection
4. Reminder of appointment/inspection
5. Outbound call for payment
6. SWEP alert
Please include all relevant detail to be shared with the resident about the request.

Please state the timeframe for your request

For appointment requests, please detail:
- Reason for appointment
- Appointment format
- Location
- Duration
- Documents needed
For payment requests, please detail the amount to pay and the payment period.

Please use document upload field below if you need to provide list of names.
Reason for request*
Is this request for more than one person?*
1. Yes
2. No
Please add number of people below
Please upload a spreadsheet below with the following information for each person.
Full name
Email
Contact telehone number
Address (if they have one)
Document upload
Permitted file types: JPEG, PNG, DOC, PDF. Maximum file size: 5MB

No file chosen
Urgency of request*
Please select how quickly you require this to be actioned
1. Same day
2. Within 48 hours
3. Within 7 days
4. Within 14 days
5. Not urgent
Please select your team*
1. Communities Team
2. Housing Accommodations Team
3. Housing Allocation Team
4. Housing Prevention Team
5. Housing Relief Team
6. Housing Rough Sleeper and Resettlement Team
7. Private Sector Housing Team
Name of requesting officer*

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