Black bins

Please see the information below for a trouble free collection, placing the wrong items in your black bin means your bin will be rejected and not collected until the items are removed.

We will collect extra recycling if left out next to your black bin in a clear plastic bag.

Watch this video to find out where your recycling goes (opens new window).

Yes please to:

No thanks to:

• Plastic bags
• Nappies
• Cling film
• Tissues or kitchen roll
• Dirty or greasy paper
• Crisp packets
• Soft Plastics (for example toys)
• Clothes & textiles
• Polystyrene
• Wood
• Plant Pots
• Batteries
• Wallpaper
• Hard Plastic - kitchenware, electrical plugs, stationery
• Electricals

Larger stores of major supermarkets may be able to accept your plastic bags and wrapping.Find your local recycling locations (opens new window) on the Recycle Now website.

Make sure it's clean, dry and don't bag it

It's important to keep your recycled items dry and your bin lid closed. No wet paper or cardboard should go in the bin and you should empty all cans and bottles before recycling.

If your recycling gets wet, the paper and cardboard will stick to any glass items. This means we cannot recycle these items anymore.

Wet paper and cardboard can also stick to the machinery and clog up the system at the recycling plant. Therefore, we cannot remove wet cardboard placed next to your bin either.

Contamination

Putting the right stuff in the right bin is important. The wrong stuff is called contamination and when contaminated loads of recycling are found, it can potentially result in the whole lorry full being sent for disposable instead of recycling.

Find out more about contamination and recycling at Norfolk Recycles (opens new window)