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In light of the latest central government's guidance during the coronavirus pandemic, we have decided to suspend all face to face interactions at our Customer Contact Centre.

Maintaining a safe environment for our residents and the safety of our staff is paramount in this difficult decision.

This means until further notice, all residents will be instead asked to contact us via:

• web chat or online forms atwww.breckland.gov.uk
• email contactus@breckland.gov.uk
• for urgent queries, call on 01362 656870.
• video call appointments,book online

Our offices in Dereham and Thetford will no longer be open for council-related queries, but will remain operational for customers of Department of Work and Pensions, who share the buildings.

Council service updates continue to be made available to the public atwww.breckland.gov.uk/coronavirus

Dereham Office:

Breckland Council
Elizabeth House
Walpole Loke
Dereham
NR19 1EE

Thetford Office:

Breckland House,
St Nicholas Street,
Thetford,
IP24 1BT