ARP Council Tax Billing Officer Ref: A02-24

Join us as a Council Tax Billing Officer

Are you an enthusiastic, team player with a willingness to learn? If so, we would like to hear from you

We have a number of vacancies, with the ability to work from home or in the office.

• Full-time and part-time hours available
• Starting salary £23,152

Be part of our successful Council Tax team to compile and maintain client records, verify eligibility for reductions (including Local Council Tax Reduction Schemes), make amendments and set up billing, collection of Council Tax.  This will include daily telephone communication with the public and various Government bodies. 

Requirements of the roles:

• Team player and can work on own initiative
• Great communication skills - written and verbal
• Monitor client accounts to check payments received
• Excellent customer service skills
• Accurately update computer systems & records
• Keep up in a fast-paced partnership environment
• Liaise with other departments, Citizens Advice and Department for Work and Pensions
• Ability to work from home where necessary
• Could be required to travel to Thetford for training although a full programme of remote e-training is currently in place
• And above all enthusiasm!

What we offer in return:

• Competitive salary starting of £23,152 per annum
• Career development opportunities.
• Full training.
• Flexible working
• Local Government Pension Scheme
• Rewards Package

During this current recruitment period, ARP have a flexible approach to recruitment including telephone and video interviewing, online induction and blended training and therefore candidates need to be able to work in the office and from home. Personal data from the application process will be shared with ARP and host/employing authority

Interested?

Download the application pack (PDF) [425KB] (opens new window)

If you would like to find out more about these opportunities please call Terri on 01842 756478

To apply:  Council Tax Billing Officer - ARP (suffolk jobs direct)

Closing date for applications: 5th May 2024