Housing Support and Resettlement Officer Ref: 13-25

Salary: Grade 9, starting at £24,916 per annum (pay award pending)
Hours: Full time, 37 hours per week
Place of Work: The role is a mix of office based (Dereham and Thetford), working remotely on site, at temporary accommodation locations within and outside of the district and also in people's homes.
Basis: Fixed Term - 1 year

After a review of the Housing and Communities service we are excited to be expanding our service and we have a number of rewarding positions available. Some of these are technical and specialist positions, ideal for individuals with knowledge and experience in housing legislation and some are more public-facing roles, which are perfect for those who excel at connecting with people, fostering relationships, and creating a welcoming environment.

We are recruiting a Rough Sleeper Support & Resettlement Officer to join our team for one year.

For this role, would you like a job where what you do:

• Can have a direct and positive impact on the lives of people?
• Uses your interpersonal and empathy skills to gain the trust of vulnerable people to support them transition to a more stable lifestyle?
• Links across the housing service to help assist and advise those who need it most, often facing challenging circumstances?

As a Rough Sleeper Support & Resettlement Officer you will:

• Deliver an outreach service to identify, engage, assess, and advise people sleeping rough.
• Provide support to our service users as they transition through the pathway from homelessness, rough sleeping or emergency / supported accommodation into sustainable tenancies. 
• Support service users to find and plan move on accommodation and continue to work with them for a period of time to ensure they are settled, are able to live independently and maintain their tenancies. Carry out appropriate interventions in order to prevent homelessness wherever possible.
• Work closely with other agencies to promote and safeguard the welfare of clients and provide welfare benefits advice to ensure maximization of income, accessing education, employment and training, help with setting up a new home and general tenancy support.
• Deliver wrap-around intensive, trauma informed support to service users with multiple and complex issues. 

About you

Your qualities and behaviours are as important to us as your work experience.  Is this you?

• 'I recognise the skills, talent and experience of others and reach out to them for their contribution and input'
• 'I listen supportively to the ideas of others, building on their ideas, while sharing my views and knowledge'
• 'I have an open mindset, take risks and explore new ways of doing things'
• 'My approach to work is filled with positivity and optimism'
• 'I am flexible ensuring I provide the best possible service, wherever and whenever is best for the customer'
• 'I am driven to achieve results and show courage and resilience even when things don't go to plan'
• 'I take responsibility if things don't go well and learn from it for my own and for the organisation's development'
• 'I treat everyone with kindness, dignity and respect, valuing their thoughts, background and experience'
• 'I understand and take care of my own well-being and of that of those around me.'

Please see the job descriptions and person specifications for more a comprehensive list of duties that the role normally entails as you could be asked to occasionally pick up other responsibilities, and also for the personal qualities needed.

Please be aware that applicants who do not submit a supporting statement showing how they meet the person specification will not be considered for interview.

If you would like an informal chat regarding this role please contact Beki Stephenson, Rough Sleeper, Support and Resettlement Team Leader, by emailing beki.stephenson@breckland.gov.uk

Closing date: 9am, Friday 16^th May
Interview date:   Friday 30^th May