Rough Sleeper Support & Resettlement Officer x 2 posts. Ref: 56-25
Job Advert
Salary: Grade 9, starting at £25,539 per annum
Hours: Full time, 37 per week
Basis: Permanent
Place of Work: Office based in Dereham and Thetford, working remotely from home or on site across the Breckland district
Make a real difference. Change lives. Shape futures.
Do you love working with people, solving problems and creating positive change? This role could be exactly what you're looking for.
As a Rough Sleeper Support and Resettlement Officer, you'll be out in the community delivering hands-on outreach to people sleeping rough and supporting individuals living in temporary or supported accommodation as they journey from homelessness to secure, sustainable tenancies. Every day brings something new—and every day, you'll know you've helped someone move forward.
Why Join Us?
At Breckland Council, we don't just follow the direction of modern local government—we set it. We're bold, forward-thinking and always looking to improve the way we serve our communities.
We empower our staff with:
- A strong commitment to your personal and professional development
- The tools, trust and freedom to truly own your role
- Excellent employee benefits including:
- Local Government Pension Scheme
- Free office parking
- Flexible working for most roles
- When you join us, you're joining a team that genuinely cares—about you, your growth and the people we support.
About You
People naturally warm to you because you're clear, genuine and truly listen. You're empathetic, compassionate and driven to help others move forward. Building rapport doesn't feel like work—it's just who you are.
You're also:
- Confident making decisions and taking responsibility
- Calm under pressure and exceptionally well-organised
- Detail-focused with an eye for accuracy
- Flexible and able to re-prioritise as things change
- Happy following clear guidelines but always curious about how things can be improved
Most importantly—you're passionate about delivering the best possible service for our clients.
What You'll Be Doing
In this role, you'll become a vital part of someone's journey toward stability and independence. You will:
- Deliver outreach to identify, engage and support people sleeping rough
- Support individuals in temporary or supported accommodation, helping them understand their options
- Build strong partnerships with housing providers and key agencies
- Help clients move on to long-term accommodation, supporting them to settle and maintain their tenancy
- Assist with income, benefits, budgeting, and link clients with education, employment or specialist support
- Work in a person-centred way, building confidence, independence and long-term resilience
Every action you take helps someone rebuild their life. That's impact you feel daily.
Ask Yourself... Is This You?
If you're someone who thrives on meaningful work, loves connecting with people from all walks of life, and wants to be part of a supportive, forward-thinking team—then yes, this role is absolutely for you.
- Be the reason someone sleeps safely tonight
- Be the support that helps them believe in tomorrow
- Be part of something that genuinely matters.
Please see the job description and person specification for more a comprehensive list of duties and for the qualities needed.
If you would like an informal chat regarding this role please contact Beki Stephenson, Rough Sleeper Support and Resettlement Team Leader, by emailing
beki.stephenson@breckland.gov.uk
Please note that if you only send a CV you are unlikely to be considered for interview, as this will not provide us with enough information. Instead, please complete a supporting statement that shows how you meet the person specification criteria, which are detailed in the job description.
Closing date
9 am on Monday 30th March 2026.
Interviews:
Thursday 9th or Friday 10th April 2026
Please be aware that if you are selected for this role there will be a requirement to undertake a DBS check as part of pre-employment checks.
Equal Opportunities
We are committed to being an Equal Opportunities employer, recognising the benefits of sustaining a workforce which reflects the diversity of the community we serve. We welcome applications from anyone who feels they meet the requirements of our vacancies - these are listed as essential requirements on the person specification.
