Community privacy notices

• The provision for community services and community events, including (but not limited to) Mindful Towns, Community Networks, CCTV, community development, and community grants.
• To provide project updates, including, but not limited to, e-newsletters, funding and/or training opportunities, and promoting community activity. 
• For the purposes of the provision of community and/or bursary grant funding, including but not limited to; proof of address, proof of education status, proof of meeting the status criteria
• This may involve telephone calls and/or emails to obtain further information.

• Article 6.1(e) of the General Data Protection Regulations (Public Task)
• The Local Government Act
• Localism Act 2012 

• The specific purpose of aiding communities' services, community events, and bursary funding.
• Any data provided will be used when required, and only as necessary, in order to contact you
• We will not disclose your personal information to third parties for marketing, sales, or commercial use.
• We will not use your personal data in a way that may cause you harm. 

• A maximum of six years, following which it will be securely archived or destroyed if no longer required.
• Data for the provision of bursary grant funding is retained for a maximum of one year, following which it will be securely archived or destroyed if no longer required.

• The provision for Collaboration Meetings, including (but not limited to) Community Safety.
• The provision for Inspiring Communities prevention of vulnerability services, including but not limited to welfare support and delivery of hardship funds.
• The provision of multi-agency support at The Link
• Data includes, but is not limited to:
  • Sharing information with compliant Collaboration partner agencies
  • Sharing information with The Link partner services*
  • Welfare telephone calls and face to face appointments
  • Emails
  • Providing financial assistance via bank transfers
• We will also collect information classed as "special category data" in relation to your physical or mental health, including details of your disability/ medical conditions and mental health and wellbeing. 

*Including but not limited to Norfolk and Waveney Mind, Norfolk County Council, Department for Work and Pensions, Boost Programme, Nova Training, Norfolk Citizens Advice

• Article 6.1(a) of the General Data Protection Regulation (Consent)

• Aiding Collaboration Meetings to work effectively.
• Discussing your case with legitimate agencies and support services.
  • View a list of our collaboration partners.
• We will not disclose your personal information to third parties for marketing, sales, or commercial purposes.
• We will not use your personal data in a way which may cause you harm.

• A maximum of six years, after which it will be securely archived or destroyed if no longer required.

• This includes special category health data, for the purposes of the provision of vulnerability services, including but not limited to welfare support, triaging housing and support enquiries and delivery of hardship funds, including the Household Support Fund. 
• Data includes, but is not limited to:
  • Sharing information with compliant partner agencies
  • Welfare and triage telephone calls
  • Emails
  • Welfare visits or doorstep safety checks if we have reason to believe you may be extremely vulnerable
  • Providing financial assistance via bank transfers 
  • Booking and managing appointments

• We will also collect information classed as "special category data" in relation to your physical or mental health, including details of your disability/ medical conditions and mental health and wellbeing. 

• Article 6.1(e) of the General Data Protection Regulations. (Public Task)
• Local Government Act.
• Localism Act. 

• Article 9 (g) of the General Data Protection Regulations, for reasons of substantial public interest (with a basis in law).

• Under 6.1(b) of Schedule 1 of the DPA 2018, Statutory and government purposes necessary for reasons of substantial public interest and 6.2(b) the exercise of a function of the Crown, a minister of the Crown or government department 

• We will only use your data for the specific purpose of undertaking prevention of vulnerability activity including, but not limited to the above.
• Any data provided will be used when required, and only as necessary, in order to contact you or provide relevant services. 
• We will not disclose your personal information to third parties for marketing, sales, or any commercial purposes, and we will not use your personal data in a way that may cause you harm.

• A maximum of six years, after which it will be securely archived or destroyed if no longer required.

• We collect your personal data so we can provide homelessness prevention and early intervention services.
• This includes understanding your circumstances, assessing any risks, offering tailored advice, and coordinating support that may help you keep your home or secure alternative accommodation.

• We process your personal data because we are carrying out a task in the public interest, and because we have specific statutory duties relating to homelessness prevention.

• Our powers and duties arise under:

  • The Homelessness Reduction Act 2017, requiring local authorities to provide advice, early intervention, and support to people who may be at risk of homelessness.
  • Section 179(2) of the Housing Act 1996, requiring local housing authorities to offer advisory services on preventing homelessness and securing accommodation.
  • Section 179(2)(g) of the Housing Act 1996, which specifically requires us to provide information and assistance to help people prevent the loss of their home or find alternative accommodation.

Processing your personal data is therefore necessary for us to carry out these legal obligations, identify risks early, provide appropriate support, and help you maintain or secure suitable housing.

• To understand your housing situation and identify any risks
• To offer personalised advice and early intervention support
• To make referrals to relevant services (with your knowledge)
• To coordinate support with partner agencies where necessary
• To help you maintain your current accommodation or find safe, suitable housing

• A maximum of six years, after which it will then be securely archived or destroyed if no longer required.