Report drainage issue

If you are being affected by a drainage issue, this form will help guide you to find appropriate help.
Fields marked with * are required
What is your complaint relating to? *
1. A blocked road drain or gulley
2. A blocked sewer
3. A blocked or overflowing ditch
4. An overflowing septic tank or cesspit
5. Flooding of land or property
6. Flooding on the Highway
7. A polluted ditch or water course
8. A problem with a manhole/drain cover
Blocked Road Drain or Gulley
1. A blocked road drain or gulley is the responsibility of Norfolk County Council
  
  You are able to report it online to them
Missing manhole/drain cover
1. A problem with a manhole/drain cover is the responsibility of either Norfolk County Council or Anglian Water
  
  To report a missing manhole cover use Norfolk County Council's online form and select 'Manhole cover'
  
  To report a drain or sewerage manhole cover is raised/damaged/broken use Anglian Water's online form
Flooding of land or property
1. Flooding on the highway can be reported to Norfolk County Council online
Flooding on the Highway
1. Further information on flooding is available on our website
Polluted ditch
1. Pollution of a ditch or water course should be reported to the Environment Agency via their 24/7 hotline 0800 80 70 60
  
  If possible, please have the following information to hand;
  
  What you’ve seen – description e.g. colour and smell, length of watercourse impacted and any wildlife affected
  
  Photos
  
  Location – key landmarks, is it being discharged from a pipe and is it near or flowing towards a river, water body or sensitive location
  
  Date and time it was first seen

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Report drainage issue

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Report drainage issue

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