Revenues Officer - NDR Ref: A03-25

Hours: Full time, 37 hours per week
Salary: ARP Grade 10 (£25,146 - £30,753)
Basis: Permanent

About the role

We're looking for an enthusiastic team member to join our team at Anglia Revenues Partnership (ARP). This is a fantastic opportunity to contribute to a high-performing, customer-focused service that plays a vital role in administering the billing and collection of non-domestic rates.

We welcome applications from people of all backgrounds, lived experiences and neurodivergent individuals. If you're passionate about making a difference and want to work in a supportive and inclusive environment, where everyone can thrive, we'd love to hear from you.

What you'll need

We're looking for someone who brings energy, initiative, and a commitment to fairness and service. You don't need to meet every requirement to apply - we value potential and a willingness to learn. Key strengths include:

• Team player and can work on own initiative
• Great communication skills - written and verbal
• Negotiate and monitor payment arrangements
• Excellent customer service skills
• Accurately update computer systems & records
• Keep up in a fast-paced partnership environment
• Liaise with businesses, various government bodies, Citizens Advice and Enforcement Agents
• Ability to work from home where necessary
• Could be required to travel to Thetford for training although a full programme of remote e-training is currently in place
• And above all enthusiasm and positivity!

We encourage you to review the full job description and person specification for more details.

Why join us?

We offer a supportive and flexible working environment with a range of benefits, including:

• a generous Local Government Pension Scheme
• flexible working options to support work-life balance
• agile working - a blend of office and home-based work
• access to a unique employee benefits package
• full training and ongoing support
• health and wellbeing initiatives
• a culture that values continuous learning and development
• career development opportunities

How to apply

If you'd like to have an informal conversation about the role, please contact Lucy Talbot, Business Rates Team Manager at 01842 756537 or lucy.talbot@angliarevenues.gov.uk

Please send your application to recruitment@breckland.gov.uk Please note, we are unable to accept CVs. 

Closing date: 5pm Sunday 2^nd November

• Application Form (Word doc, 114 KB)
• Job description - Revenues Officer - NDR (PDF, 205 KB)(opens new window)
• Person Specification - Revenues Officer - NDR (PDF, 196 KB)(opens new window)

Visit the Anglia Revenues Partnership website (opens new window)