Land Management Support Officer Ref: 03-06

Experience and Knowledge

Essential

• Experience of working in an office or administrative environment.
• Good organisational skills and attention to detail.
• Ability to handle enquiries professionally
• Basic understanding of land, property or local government work (or willingness to learn).

Desirable

• Experience of working in a local authority
• Experience supporting property, planning and development teams.
• Knowledge of simple land or property processes.
• Familiarity with the local area.

Qualifications

Essential

• GCSEs/A-levels or equivalent experience
• Good IT skills (Microsoft Office, email, spreadsheets)

Desirable

• Interest in property, land management or development
• Working towards a relevant qualification (e.g. property, planning, admin)

Essential Behaviours

Collaborative:

• I listen supportively to the ideas of others, building on their ideas, while sharing my views and knowledge
• I recognise the skills, talent and experience of others and reach out to them for their contribution and input

Ambitious:

• I always ask myself 'How could we do this better?'
• I am a proud ambassador for the Council, taking pride and responsibility for the work we do and encouraging others to do the same

Results Driven:

• I make sure I am clear on what I need to achieve, keeping a focus on results and solutions
• I am flexible ensuring I provide the best possible service, wherever and whenever is best for the customer

Empowering:

• I embrace new technology and look for new ways for our services to become digital not forgetting to be accessible for all
• I take responsibility if things don't go well and learn from it for my own and for the organisation's development

Supportive:

• I treat others as I would want to be treated myself, ensuring that I am welcoming, friendly and approachable
• I treat everyone with kindness, dignity and respect, valuing their thoughts, background and experience

Health & Safety (exposure to risk)

• Majority of task is spent at workstation/sedentary, therefore the risks associated with this role are commensurate with an office-based position, i.e. VDU/ Work Related Upper Limb and Posture