Assistant Planning Obligations and Compliance Officer Ref: 04-26

Experience and Knowledge

Essential

• Experience of administrative or technical support work within a planning, legal, regulatory, or local authority environment.
• Basic understanding of the planning system, including planning conditions, compliance, or legal agreements (or willingness to learn).
• Experience of maintaining accurate records and managing data on electronic systems.
• Ability to assess the acceptability and/or implications of complex technical reports
• Highly organised and able to adhere to processes ensuring key targets are consistently met
• Excellent computer literacy and IT skills, including an understanding of the way systems can be developed to best meet user needs
• Effectively manage own workload, prioritise effectively and consistently meet deadlines
• Ability to communicate well, establishing and maintaining effective working relationships with colleagues and customers
• Confidence to deal with day-to-day issues as they arise with minimal supervision
• Full UK Driving Licence with access to own car

Desirable

• Experience working with planning obligations (e.g. Section 106 agreements) or planning enforcement/compliance.
• Experience of working with a Local Authority with knowledge of local government financial processes or monitoring contributions.
• Experience using planning software systems (e.g.  Idox Cloud Planning, Exacom).

Qualifications

Essential

• Education to GCSE A-C in English and Maths or equivalent competence

Desirable

• Relevant administrative, planning, or local government training

Essential Behaviours

Collaborative:

• I look for ways to work in partnership and listen supportively to the ideas of others, building on their ideas, while sharing my views and knowledge
• I listen supportively to the ideas of others, building on their ideas, while sharing my views and knowledge
• I recognise the skills, talent and experience of others and reach out to them for their contribution and input

Ambitious:

• I always ask myself 'How could we do this better?', taking ownership of change and helping others to understand, adapt, implement, and embed it
• I have an open mindset, take risks and explore new ways of doing things
• I am a proud ambassador, taking pride and responsibility for the work we do and encouraging others to do the same
• I take ownership of change and help others to understand, adapt to, implement and embed change

Results Driven:

• I make sure I am clear on what I need to achieve, keeping a focus on results and solutions
• I am driven, showing courage and resilience even when things don't go to plan
• I am flexible ensuring I provide the best possible service, wherever and whenever is best for the customer

Empowering:

• I ask for help and support when needed, and take responsibility if things don't go well, learning from it for my own and for the organisation's development
• I take responsibility if things don't go well and learn from it for my own and for the organisation's development

Supportive:

• I treat others as I would want to be treated myself, ensuring that I am welcoming, friendly and approachable
• I give time to colleagues who need help or support

Health & Safety (exposure to risk)

• The postholder is part of a small team and therefore the post holder needs to demonstrate ability to deal with frequent interruptions and demands on a daily basis