Community Enforcement Officer (x2) Ref: 05-26

Salary: Grade 8, £32,278 - £38,519 per annum
Hours: Full time, 37 hours per week
Place of Work: Council Offices (with travel across Breckland)
Basis: 2 posts, 12 months fixed term

We are seeking two proactive and resilient Community Enforcement Officers to join our multidisciplinary enforcement team. This is a varied and rewarding role where you will help maintain safe, clean and well-managed neighbourhoods by tackling issues across planning enforcement, housing standards, environmental crime and anti-social behaviour (ASB).

You will play a key role in protecting residents, supporting local businesses and ensuring compliance with legislation through fair, proportionate and evidence-based enforcement.

Key Responsibilities

Investigation & Enforcement

• Conduct investigations into planning breaches, housing standards, environmental offences (e.g. fly-tipping, littering) and ASB
• Undertake site visits, inspections and evidence gathering (statements, photos, CCTV)
• Interview witnesses and alleged offenders in line with PACE
• Issue Fixed Penalty Notices, statutory notices and warning letters where appropriate

Case Management

• Assess complaints and determine appropriate enforcement action or referrals
• Maintain accurate case files suitable for legal proceedings
• Prepare reports and witness statements, and attend court or tribunals when required

Partnership Working

• Collaborate with internal teams including Planning, Housing, Environmental Health and Legal Services
• Work with external partners such as police, housing associations and community groups
• Participate in joint enforcement operations targeting local issues

Public Engagement

• Provide advice and guidance to residents, landlords and businesses
• Represent the Council at community meetings and engagement events
• Promote awareness of legal responsibilities and council standards

Health, Safety & Compliance

• Carry out duties in line with legislation, council policies and professional standards
• Use PPE, lone working systems and risk assessments appropriately
• Maintain up-to-date knowledge of relevant legislation and regulatory frameworks

About You

We are looking for someone who is:

• Experienced in enforcement, investigations or community safety
• Confident dealing with challenging situations and resolving conflict
• Skilled in evidence gathering, case management and report writing
• Able to interpret legislation and make sound, proportionate decisions
• Organised, self-motivated and able to manage a varied caseload
• A strong communicator with a professional and impartial approach

Essential Requirements

• Experience in investigative or enforcement-related work
• Strong communication, negotiation and problem-solving skills
• Ability to prepare professional reports and case files
• Understanding of enforcement processes and relevant legislation
• Good standard of education (GCSEs or equivalent)
• Willingness to undertake relevant training

Desirable

• Experience in local government or regulatory services
• Knowledge of planning, housing, environmental crime or ASB enforcement
• Training in PACE or relevant legislation
• Experience working with diverse or vulnerable communities
• Familiarity with enforcement technology (e.g. body-worn cameras, case systems)

What We Offer

• A dynamic and varied role with real community impact
• Opportunities for professional development and training
• A supportive team environment with collaborative working
• Flexible working arrangements, including occasional evenings/weekends

Additional Information

This role involves regular outdoor work and may require dealing with challenging situations. Flexibility and resilience are essential.

If you're ready for a varied role where no two days are the same and your work has a real impact, we'd love to hear from you.

Closing date: 9am Wednesday 6 May 2026