National Food Hygiene Rating Scheme

Check your rating online

Full details of all ratings in Breckland can be viewed on theFSA website (opens new window).

Request a revisit

You can​​​​​​​request a re-scoring inspection using our online form. You will need:

• The date of the original inspection and the rating given.
• Details of the improvements that you've made since the original rating.

A food business may apply for a re-scoring re-inspection as many times as it wants. 

A fee of £210 will be payable for each request (payable by credit/debit card and cheque).

It is important to remember that a rating can go down as well as up during a re scoring re-inspection if prevailing conditions have not improved, or deteriorated.

Appeal your rating

You canappeal your rating using our online form. You will need:

• The date of your inspection. 
• The date you were notified of your rating.
• The rating you were given.
• The reason you consider the rating to be incorrect or unfair.

You will be notified of the result of the appeal within a maximum of 21 days from the date that the appeal was received by your local authority. Once you have been notified of the result of your appeal, your rating will be published online atFood Standards Agency - Ratings (opens new window).

If you still disagree with the result, you can challenge the local authority's decision by judicial review. If you think that officers have not followed processes properly, you can use the council's complaints procedure (including taking the matter to the Local Government Ombudsman where appropriate).Make a complaint on the Local Government Ombudsman website (opens new window).

Improve your rating

The Food Standards Agency provides a toolkit to help businesses improve their food hygiene rating. Details are available on the FSA website.