ARP Fraud Officer Ref: A01-25

Join us as a Fraud Officer

Are you an enthusiastic team player with a willingness to learn? If so, we would like to hear from you.

Full time (37 hours per week) Permanent contract
BDC ARP Grade 9, £28,056 - £33,767 per annum

As a Fraud Officer the main duties of your role are to conduct investigations into allegations of Council Tax Support, Single Person Discount and Social Housing Fraud. You will visit, correspond, and interview members of the public and liaise with other outside organisations including the Department for Work and Pensions. You will also conduct interviews under caution within the guidelines of the Police and Criminal Evidence Act.

You should be an excellent communicator, both verbally and written, and have the ability to prepare clear and concise reports suitable for use in criminal proceedings. You should be confident and be able to deal with difficult situations. You should be able to challenge customers effectively and be able to deal with conflict.

Ideally you will have fraud investigation experience and be able to collect, analyse and interpret information and computer records in the process of investigations.

Requirements of the role:

Great communication skills - written and verbal
Team player and can work on own initiative
Investigate allegations of fraud
Excellent customer service skills
Ability to update computer systems accurately
Ability to cover all ARP areas
To work proactively and be able to contribute to the team's targets
Ability to work from home where necessary
And above all enthusiasm!

What we offer in return:

Competitive starting salary £28,056 per annum
Essential car user allowance
Career development opportunities.
Full training.
Flexible working.
Local Government Pension Scheme.
Rewards Package.

During this current recruitment period, ARP have a flexible approach to recruitment including telephone and video interviewing, online induction, and blended training. Therefore, candidates need to be able to work in the office and from home. Personal data from the application process will be shared with ARP and host/employing authority

Interested?

Email your completed application form to recruitment@breckland.gov.uk today - don't miss out, we'd love to hear from you! Or call 01842 756524 and ask for Helen to find out more about this opportunity!

Closing date for applications: 8th June 2025