Technical Support Officer (Building Control) Ref: 35-25

Experience and Knowledge

Essential

• Significant experience in administration, with a strong understanding of the Building Regulation application process and associated legislation .
• Excellent organisational skills
• Excellent attention to detail, with the ability to accurately assess and validate Building Regulation applications.
• Proficient in using and administering Idox Cloud software or similar planning application management systems
• Good interpersonal skills, diplomacy and tact
• The ability to maintain confidentiality
• The ability to prioritise and proactively manage workloads, and to work flexibly to meet the requirements of the Council
• The ability to use your own initiative to solve challenges working as part of a team and under direction

Desirable

• Experience of working within a Local Authority Building Control Support Team.
• Experience of using Idox Cloud
• Experienced in the use of GIS

Qualifications

Essential

• Education to GCSE A-C in English and Maths or equivalent competence

Behaviours

Collaborative

• I look for ways to work in partnership and listen supportively to the ideas of others, building on their ideas, while sharing my views and knowledge.
• I recognise the skills, talent and experience of others and reach out to them for their contribution and input

Ambitious

• I always ask myself 'How could we do this better?', taking ownership of change and helping others to understand, adapt, implement, and embed it.
• I have an open mindset, take risks and explore new ways of doing things.
• I am a proud ambassador, taking pride and responsibility for the work we do and encouraging others to do the same.

Results-Driven

• I make sure I am clear on what I need to achieve, keeping a focus on results and solutions.
• I am driven, showing courage and resilience even when things don't go to plan

Empowered

• I ask for help and support when needed, and take responsibility if things don't go well, learning from it for my own and for the organisation's development

Supportive

• I treat others as I would want to be treated myself, ensuring that I am welcoming, friendly and approachable.
• I give time to colleagues who need help or support

Health & Safety (exposure to risk)

•  The postholder is part of a busy team and therefore the post holder needs to demonstrate ability to deal with frequent interruptions and demands on a daily basis.